Physiotherapy FAQs

What can I expect on my first visit?

During the first visit you should arrive 10 minutes early to fill out the necessary paperwork. Your initial appointment consists of a history, physical exam, and a treatment. During the history, your therapist will gather information regarding your injury. The examination consists of testing the specific area and surrounding areas to find the root cause of your injury.

There will usually be a short treatment session on your first visit, which may include a variety of treatments such as:

• Manual therapy
• Electrotherapy
• Traction
• IMS
• Education

Typically the first session will last 45-60 minutes, but may be shorter or longer depending on your injury.

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What should I bring for my first visit?

You should bring any pertinent information such as:

• A Doctor’s referral (if you have one)
• Scan results (such as X-rays, MRI’s etc.)
• Suitable attire for examination and exercise. If you forget your shorts and t-shirt/tank tops, don’t worry we have lots here.

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Do I need a doctor's referral to see a physiotherapist?

A doctor’s referral is not required to see a physiotherapist in BC. However, ICBC claims do require a doctor’s referral and in some cases for insurance coverage you need a doctors referral to be reimbursed for physiotherapy services. Check your insurance coverage for details.

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What conditions do you treat?

Some of the common injuries we treat:

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Who do you treat?

The clinic is able to accept private paying patients, MSP covered patients, and ICBC. We are unable to accept WCB patients at this time.

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When can I get in to see the physiotherapist?

Usually you can get an appointment within 1-2 days. To ensure you get the time that works best for you be sure to call well in advance.

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Is there any parking?

Yes. There is on street parking in front of the building on St. Paul Street and beside the building. There is free parking around the corner on Doyle Street.